unified communications as a Service is a rapidly growing segment of cloud and “as a service” delivery methods for business communications. Just like the platform as services, with UCaaS, multiple unified communications applications can be delivered from the cloud directly to businesses large and small, from SMB to a hosted enterprise. The most important benefit to this type of communication is the ability to leverage the power of multiple tools in the one place, including unified messaging, VoIP, web services, mobile apps and electronic messaging. These tools will work together to help businesses deliver unified communications solutions that are fast, flexible and integrated into the daily business communications model. Visit us on Communication as a service.
The primary challenge for businesses looking to capitalize on communications systems is how to build a large enough business system to house the applications necessary for a wide variety of purposes. The traditional method of building these large communications applications such as email, instant messaging, and contact management often proves to be too costly and inefficient. This is because the system must be maintained and updated on a regular basis in order to make sure it continues to be effective for the size of business. The cost of maintaining a large email system, for example, could easily eat up most of the budget of a mid-size business.
On the other hand, by leveraging communications systems as a service (CaaS), businesses can eliminate many of the cost and time factors involved in managing the system through a number of internal service providers and remote service providers. This allows businesses to more effectively consolidate their communication systems while reaping the benefits of better scalability, operational efficiency and more flexible processes. Using CaaS services results in fewer upfront capital expenses and service contracts, making these systems easier to implement and maintain. Many companies also find it easier to implement a CaaS service if they already have an in-house VoIP phone system.